FAIR GO POLICY APPLIES
My Mobile Broadband Plus (24 month Plans): Your device repayments are reduced by a monthly credit. If you need to cancel your plan there are no plan cancellation fees, simply pay out the remaining full cost of your device which will include paying the monthly credit value that Optus was going to cover.
ADDITIONAL DATA – MY MOBILE BROADBAND PLUS: If you use more than 150GB of top-up data on a single billing account, we may continue to charge you at the same rates, restrict your data use or slow your speed to 256Kbps until the next billing period.
USAGE ALERTS: Usage alerts are not real-time and delays of up to 48 hours may be experienced.
MY ACCOUNT: Services that share data may have a service login to My Account which will display all service numbers contributing or using the shared data pool on the account. If you have more than 6 services you may not be able to use My Account to monitor usage or add/change alerts.
COVERAGE: Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.
OPTIONAL EXTRAS FOR MY MOBILE BROADBAND PLUS PLANS
Optional Extras are available on a month by month basis and do not form part of your plan. You may cancel them at any time. Optus may change or withdraw an optional extra at any time and we will try and give you 21 days prior notice of a change. If an optional extra is cancelled, changed or withdrawn, you will be liable to pay charges for the optional extra service that remain active until the relevant billing cycle ends and your plan will continue for the rest of its term.
MOBILE TV AND MUSIC STREAMING (for Tablets)
Apps subject to change and subscription required. Stream Video up to 1.5Mpbs & music up to 512kbps. Charges apply for content such as downloads & ads. Fair Go Policy applies.
The Mobile TV / Music Streaming options are available on a month to month basis & do not form part of your plan. Optus may change or withdraw a streaming partner at any time with prior notice. Offline Video Downloads, mobile & mobile broadband Wi-Fi hotspots, streaming on TVs (such as Chromecast, Apple TV and the like), other associated traffic such as ads, authentication, app analytics, Digital Rights Management and album art are excluded and will incur data charges. Streaming services may not have apps available on all mobile operating systems. Not suitable for HD quality video. Suitable for one stream per service on mobile & tablet devices only.
Personal viewing in Australia. Fair Go Policy applies.
Optus Sport: Subscription, compatible device and Australian app store account required. Optus Sport is a month-to-month subscription and does not form any part of an Optus Plan. Streaming quality dependent on your device and service provider and on the speed of your internet connection. Optus Sport is delivered using Adaptive Bitrate Streaming Technology at a resolution of up to 720p. Optus Sport will work best when you have an internet bandwidth of 3Mbps or greater (7Mbps or greater for 2nd Generation Fetch boxes). Note that the use of other internet applications on the same internet connection at the same time may cause a degradation in video quality. Data charges apply from your service provider.
NATIONAL GEOGRAPHIC APP (for Tablets) Fair Go Policy applies. The App is a premium product available at no extra cost for personal viewing in Australia on eligible plans for selected iOS and Android devices. This option does not form part of your plan.
Available to customers who are 18+ yrs, or 15-17yrs with parental permission, on a 24-month Postpaid or 12-month SIM Only, mobile broadband and active Fetch with Optus customers. Excludes Fleet, Tech Fund and month-to-month SIM Only customers.
Eligible customers will receive 1 login per account, allowing concurrent use on 2 screens. Mobile customers may receive additional logins for additional service numbers. Mobile broadband and active Fetch from Optus customers will receive a maximum of one login per account. May take up to 4 hours after activating your service before you can successfully access the App. National Geographic content will be streamed without using your data for Optus Postpaid mobile customers. Other content such as ads, authentication, app analytics, Optus Competition Page or links to third party sites are excluded and may incur data charges.
Access to the National Geographic App will be available until June 2020 unless extended, or you move to an ineligible plan.