FAIR GO POLICY APPLIES
My Promo Plus 12M SIM plans: Available to new and recontracting services. Excludes TechFund and Fleet customers. Cancellation fees apply. Not available with any other offers, unless specified. Offer available until withdrawn.
COMPATABILITY: If you bring your own device, make sure it’s not locked to other networks and is compatible with the Optus network: 3G (UMTS 900MHz/2100MHz) and/or 4G Plus (FDD LTE 700 / 1800 / 2100 / 2600 /TD LTE 2300 MHz). Coverage availability will vary depending on your device compatibility and location. Refer to your device user guide for specifications.
COVERAGE: With 3G devices, you can access our 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network. Our 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device
MY PLAN PLUS SIM ONLY (12 MONTHS): Cancellation fees apply.
INTERNATIONAL CALL/TEXT INCLUSIONS: can be used for standard international calls and text to the following Selected Destinations: Brazil, Brunei, Cambodia, Canada, mainland China, Columbia, Denmark, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Laos, Lebanon, Malaysia, Malta, Mexico, New Zealand, Norway, Poland, Romania, Singapore, South Korea, Sweden, Taiwan, Thailand, United Kingdom, USA and Vietnam. International minutes billed per minute. ‘yes’ International rates apply for excess and non-included usage. See optus.com.au/international. Calls are charged per minute.
INTERNATIONAL ROAMING DATA: The $50 plan gives you 4GB included roaming data to use overseas in the Zone 1 destinations per month. If you exceed your included data allowance, then standard pay as you go roaming data charges will apply. For list of destinations see optus.com.au/zone1.
ADDITIONAL DATA: If you use more than 150GB on a single billing account we may continue to charge you at the same rates or restrict your data use until next billing period.
USAGE ALERTS: Usage alerts are not real-time and delays of up to 48 hours may be experienced.
MY ACCOUNT: Services that share data may have a service login to My Account which will display all service numbers contributing or using the shared data pool on the account. If you have more than 6 services you may not be able to use My Account to monitor usage or add/change alerts.
24/7 LIVE CHAT: Not available to Optus DSL customers. Excludes technical support and Fleet mobile services. Available for customers with a valid ABN or ACN.
MY BUSINESS FAST LANE: Available to customers who sign up or recontract on an eligible plan with a valid ABN/ACN. You must enter your eligible mobile number or eligible fixed phone number to receive fast tracking in the phone queue when you call customer service on 133 937. My Business Fast Lane is separate from Premium Support and excludes Fleet mobile services.
Subscription required. Fair Go Policy applies. Personal Viewing in Australia Only.
Content and features vary by sport. Sport coverage is available as long as Optus has the rights. Optus Sport is a month-to-month subscription. Compatible device, and Australian app store account required.
NATIONAL GEOGRAPHIC APP
Fair Go Policy applies. The App is a premium product available at no extra cost for personal viewing in Australia on eligible plans for selected iOS and Android devices. This option does not form part of your plan.
Available to customers who are 18+ yrs, or 15-17yrs with parental permission, on a 24-month postpaid or 12-month SIM Only, mobile broadband and active Fetch with Optus customers. Excludes Fleet, Tech Fund and month-to-month SIM Only customers.
Eligible customers will receive 1 login per account, allowing concurrent use on 2 screens. Mobile customers may receive additional logins for additional service numbers. Mobile broadband and active Fetch from Optus customers will receive a maximum of one login per account. May take up to 4 hours after activating your service before you can successfully access the App. National Geographic content will be streamed without using your data for Optus postpaid mobile customers. Other content such as ads, authentication, app analytics, Optus Competition Page or links to third party sites are excluded and may incur data charges.
Access to the National Geographic App will be available until June 2020 unless extended, or you move to an ineligible plan.