Fair Go Policy Applies
The Optus 4G Plus network is available in all capital cities and hundreds of metro, regional and holiday towns with a compatible device and plan. Coverage varies by device. Check at optus.com.au/coverage.
My Plan Plus SIM Only (12 Months): Cancellation fees apply.
International Talk/Text Inclusions on $40/$50/$60 My Plan Plus SIM Only (12 Months): Included minutes can be used for standard international calls to numbers in selected countries & unlimited standard international SMS/MMS (selected countries). International minutes billed per minute.
International SMS/MMS on $30 My Plan Plus SIM Only (12 Months): Get unlimited standard international SMS and MMS (selected countries).
National Talk Inclusions: Can be used for standard talk to Oz numbers, 13/1300 numbers and voicemail retrievals all within Australia.
Selected Countries Include: Austria, Bangladesh, Cambodia, Canada, Chile, China, Croatia, France, Germany, Greece, Hong Kong, Hungary, Indonesia, India, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Pakistan, Philippines, Poland, Singapore, South Africa, South Korea, Taiwan, Thailand, Turkey, United Kingdom, USA and Vietnam. ‘yes’ International rates apply for excess and non-included usage. See optus.com.au/international.
Mobile TV and Music Streaming: All for use in Australia. Fair Go Policy applies. Stream SD video up to 1.5Mbps & music up to 512kbps. Some streaming services require paid subscriptions. Streaming services subject to change at any time. Content such as ads, authentication & app analytics are excluded and will incur data charges. Streaming services may not have apps available on all mobile operating systems. Suitable for one stream per service on mobile & tablet devices only.
Optus Sport: Personal viewing in Australia only. Content and features vary by device and sport. Sport coverage is available as long as you remain on an eligible plan and Optus has the rights. Optus Sport is a month-to-month subscription, which will continue until you cancel your subscription or you move to an ineligible plan. Where your plan includes Optus Sport at no additional cost, your bill will show a $15 charge and corresponding credit.
National Geographic: The National Geographic App is a premium product available for customers who are 18+yrs, or 15-17yrs with parental permission, but is included at no additional cost for viewing in Australia to eligible mobile, mobile broadband and active Fetch with Optus customers, on selected iOS and Android devices. Mobile broadband and active Fetch with Optus customers will receive a maximum of one login per account Activation may take up to 4 hours. Visit optus.com.au/natgeo for more info.
Data Pool: If you have more than one My Plan Plus (including SIM Only) or My Mobile Broadband Plus plan on the same billing account, the included monthly data allowance will combine into one data pool, which will be shared by all eligible services on that account. This data can also be shared with any existing Share Data Plan. Any unused data in the data pool expires at the end of each billing month.
Additional Data: Additional data automatically charged at $10/1GB. If you use more than 150GB on a single billing account we may continue to charge you at the same rates or restrict your data use until next billing period.
My Business Fast Lane: Available to customers who sign up or recontract between one and two eligible postpaid mobile plans (excludes Fleet & Tech Fund) from 06/06/16 or eligible fixed services on one account with a valid ABN/ACN. You must enter your eligible mobile number or eligible fixed phone number to receive fast tracking in the phone queue when you call customer service on 133 937. My Business Fast Lane is separate from Premium Support and excludes Fleet mobile services.
General: For more info, see our Critical Information Summaries which can be found at optus.com.au/cis or pick one up in store.
Usage Alerts: Usage alerts are not real-time and delays of up to 48 hours may be experienced
^ Free Next Business Day Delivery: For orders before 5pm on weekdays, to selected areas within Australia.
My Account: Services that share data may have a service login to My Account which will display all service numbers contributing or using the shared data pool on the account, and the amount each service has used. If you have more than 6 services on your account you may not be able to use My Account to monitor usage or add/change alerts.
Compatibility: If you bring your own device, make sure it’s not locked to other networks and is compatible with the Optus network: 3G (UMTS 900MHz/2100MHz) and/or 4G Plus (FDD LTE 700 / 1800 / 2100 / 2600 /TD LTE 2300 MHz). Coverage availability will vary depending on your device compatibility and location. Refer to your device user guide for specifications. To check coverage, visit optus.com.au/coverage.
Coverage: With 3G devices, you can access our 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network. Our 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.
2G Shutdown: From April 2017, the Optus 2G mobile network is shutting down. To find out if you’ll be affected and for more information, go to www.optus.com.au/2gupdate
Top Pick For Our Regional Coverage: If you grab a phone with this badge, you can get our best voice and data coverage in regional areas.